Loading... Please wait...

Shipping & Returns

Shipping

We can ship to virtually any address in the world. Note that there are different restrictions in different countries and it is the customers responsibility to check any local restrictions before making a purchase.

When you place an order, we will estimate shipping and delivery charges before checkout.  
If you find your country is not available in the shipping options please contact us for a quote, or to have your country details added to our shipping calculator.


Please also note that the shipping rates for many items we sell are weight-based or volume based. The gross weight (actual shipping weight) of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights/volumes will be rounded up to the next 0.5KG.


TAX and DUTY

We do not include tax or import duty in our pricing. In many cases there is little or no duty due on small private purchases, however every country has their own duty and tax criteria. We encourage you to find out what charges will be due by visiting the website for your local Customs Office. We endevour to provide all the necessary formal details on our shipping certificates to ensure the fastest possible processing once the product arrives in the destination country. We also do out best to get the product to you with out extra costs.

 

Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item). 

If you feel the product does not meet your needs or can not perform the task you purchased it for, then we will consider allowing a refund IF the process is started in 14 days from receipt of the item, and the item is in PERFECT condition. For this reason we recommend doing your best to maintain the unit until you are sure you are completely happy with the product. Any damage or missing parts can void the refund policy. Do not discard the box and packing materials in case you need them later.

If you need to return an item, simply contact us directly for a return details. The refund will be completed after the items are received and checked.